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Navigating Conflict Dynamics: Your Path to Effective Leadership

Watch this engaging webinar to gain a comprehensive understanding of conflict dynamics in the workplace and develop awareness of the skills necessary to navigate and resolve conflicts effectively.



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Navigating Conflict Dynamics Webinar
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Watch this engaging webinar to gain a comprehensive understanding of conflict dynamics in the workplace and develop awareness of the skills necessary to navigate and resolve conflicts effectively. 


Conflict is an ever-present element of the workplace, and effective leadership requires developing conflict competency. In the "Navigating Conflict Dynamics: Your Path to Effective Leadership" webinar, you will gain an understanding of conflict dynamics and develop awareness of the skills necessary to navigate and resolve workplace conflicts effectively. This webinar is an essential resource for leaders, managers, and professionals seeking to enhance their leadership capabilities and create harmonious work environments.


Navigating Conflict Dynamics Webinar Objectives


  • Understand Conflict Dynamics: Develop a deep comprehension of the underlying causes and dynamics of workplace conflicts.

  • Recognize Personal Triggers: Identify your own triggers and reactions in conflict situations to improve self-awareness.

  • Learn Conflict Resolution Strategies: Learn about  effective strategies for managing and resolving conflicts, tailored to various scenarios.

  • Foster Positive Workplace Culture: Explore methods to create a culture that encourages constructive conflict resolution and open communication.

  • Enhance Leadership Skills: Gain awareness of the  leadership skills that enable you to lead by example in conflict resolution and promote collaboration within your team.

  • Promote Productive Conflict: Understand how to channel conflict into a productive force for innovation and growth.


Watch this webinar to embark on your journey towards becoming a conflict-competent leader. Gain the knowledge and awareness of the skills necessary to not only resolve conflicts but also leverage them as opportunities for growth and collaboration.


Learning Facilitator

Betty Iglesias Snyder, PsyD is a licensed clinical psychologist. She works as a trainer, coach, mediator, DEI consultant, and facilitator. Her work focuses on healing and educating individuals, communities, and organizations globally. Betty was formerly Director and Associate Clinical Faculty for the Center for Conflict Management and Dispute Resolution program at Southern Methodist University. She also serves as a lecturer at both the Straus Institute for Dispute Resolution at the Pepperdine School of Law and the Institute for Conflict Management at Lipscomb University. She teaches courses in communication, mediation, psychology of conflict, culture and gender, peacebuilding, and neuroscience. Prior to her work at Southern Methodist University, she worked as a program director for the Center for Public Policy Dispute Resolution at the University of Texas School of Law where she provided a wide range of alternative dispute resolution services including multi-party mediation to governmental agencies, policymakers and others involved in public  disputes. She is a published author and has been featured in two documentaries.

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