Problem-solve with dignity

Conflict Intervention and Workplace Facilitation

Workplace facilitation is a conflict intervention service that is helpful in resolving group conflicts and supporting effective team meetings and strategic planning sessions through the use of an impartial third-party facilitator. The facilitator creates a structured process that allows participants equal opportunities to share their concerns and collaborate on constructive approaches to resolution. Like mediation, the facilitator has no authority to impose a settlement without agreement of the group. During facilitation all participants are provided the opportunity to exchange information, express desired expectations and propose solutions for reaching resolution. The facilitator’s role is to support this process by providing a framework for participants to communicate clearly and appropriately.